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Shipping Rules & Conditions

 

Shipping Rules & Conditions

At Shikra Wings, we aim to provide reliable and timely delivery of your orders. This Shipping Rules & Conditions policy explains how shipping, delivery, and related matters are handled on our website.

By placing an order with us, you agree to the terms outlined below.

Shipping Coverage

  • We currently ship to selected locations as mentioned on our website.

  • Shipping availability may vary depending on product type, location, and courier service.

  • Some products may have limited delivery areas due to size, weight, or legal restrictions.

Order Processing Time

  • Orders are usually processed within 1–3 business days after successful payment.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • Processing time may vary during sales, promotions, or high-volume periods.

Estimated Delivery Time

  • Delivery timelines depend on your location and courier partner.

  • Estimated delivery time is generally 5–10 business days after dispatch.

  • Remote or rural areas may require additional delivery time.

Please note that delivery times are estimates and not guaranteed.

Shipping Charges

  • Shipping charges, if applicable, will be clearly displayed at checkout.

  • Charges may vary based on product weight, size, and delivery location.

  • Any additional taxes or duties imposed by local authorities are the responsibility of the customer.

Shipment Tracking

  • Once your order is shipped, tracking details will be shared via email or SMS.

  • Customers are encouraged to track their orders using the provided tracking link.

  • Delays caused by courier partners are beyond our direct control.

Delivery Guidelines

  • Ensure that your shipping address and contact details are accurate.

  • Orders will be delivered to the address provided during checkout.

  • Someone must be available to receive the package at the delivery address.

  • Failure to receive the delivery may result in reshipment charges.

Delayed or Failed Deliveries

Delivery delays may occur due to:

  • Weather conditions

  • Natural disasters

  • Courier partner issues

  • Incorrect address or contact details

Shikra Wings will not be responsible for delays caused by such circumstances.

Damaged or Missing Packages

  • If your package arrives damaged, please report it within 24–48 hours of delivery.

  • Provide clear images or videos of the damaged package for verification.

  • Claims raised after the specified period may not be accepted.

Split Shipments

  • Orders containing multiple products may be shipped separately.

  • You may receive items in different packages at different times.

  • There will be no additional shipping charges for split shipments unless stated otherwise.

Undelivered or Returned Shipments

  • If a shipment is returned due to incorrect address, refusal, or non-availability of the recipient, reshipping charges may apply.

  • Refunds for returned shipments will be processed as per our Refund & Return Policy.

International Shipping (If Applicable)

  • International shipping availability will be mentioned on product pages.

  • Customers are responsible for customs duties, taxes, or import fees.

  • Delivery timelines for international orders may vary significantly.

Changes to Shipping Policy

We reserve the right to modify or update these Shipping Rules & Conditions at any time without prior notice. Changes will be effective immediately upon posting on the website.

Contact Us

If you have any questions regarding shipping, delivery, or order status, please contact us through our website.

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